Customer-centricity is everywhere in the business vocabulary, perhaps one of the most used buzzwords mentioned in elevator pitches and executive decks. Are we really customer-centric? What does that actually mean? Our success as Product people lies to a great extent on how well we understand the not-so-obvious patterns in the customer intent and behavior. That...
Decisions, decisions, decisions. We make a ton of them every week, many of them trivial. However, there is a tiny percentage of decisions that determine the next six months or six years. Not all of them are reversible without high costs, which raises the stakes high even further. There is every incentive for us in...
Organizational goal-setting, tracking, and measurement is one of the most challenging yet critical factors for a company's success. There are many methodologies available that delve into this topic from various angles. If you are serious, the OKRs framework is something you should explore, experiment, and tweak for your needs.
The term PRD —Product Requirement Document— has gone out of favor for a while now. The waterfall approach to solution delivery and its usage of the PRD has a lot of drawbacks. But did we dump the good along with the bad? Let's explore.
There are several vocal voices in the Product and Growth areas strongly in favor of and against using personas. For the rest of us, just like everything else, the truth is somewhere in the middle. Let's get into it a bit more.
Every business deck mentions the value they provide to the customers. Is there a way to know whether that value resonates with the customers' wants? Spoiler: Pay close attention to customer motivations and the context. Let's explore.
Decisions, decisions, decisions. We make a ton of them every week, many of them trivial. However, there is a tiny percentage of decisions that determine the next six months or six years. Not all of them are reversible without high costs, which raises the stakes high even further. There is every incentive for us in...
As a product manager, do you explore to build or build to explore? This is an interesting question that I saw on my Twitter feed. Let’s explore this one further. No pun intended! Two extremes: on one end, there is building high fidelity artifacts before knowing the product-market fit. Well, Quibi is one recent example....
You are one of the top engineers in your organization. However, you cannot stand some practices of others, or the system in general, causing anger in you. Anger, I believe, is that kind of energy when tapped effectively is a great force for positive change. Time and again, we have been there being angry in...
Hermann Hesse’s Siddhartha: A Novel is a relatively short book (~150 pages), but every page is a masterpiece. Don’t let the shortness fool you; it took me a lot of time to finish (read and digest) the content. It’s challenging to put the experience in words. Mere words cannot capture the wisdom. At the outset,...
In two words: lifelong learner. I’m a product management leader with my expertise spanning over two decades. With a unique blend of product and technology, I help deliver industry-grade solutions from concept to cash (and beyond). more about me
